Booking and Cancellation Policies

Latitudes Tours does not operate in unsafe weather conditions. Your captain or guide will assess the weather. If the Latitudes Tours determines that the conditions are unsafe to disembark, the tour may be canceled. 

If a trip is canceled by Latitudes Tours for any reason, we will do our best to reschedule your trip. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.

If we cancel because of weather or other unforeseen circumstances we will refund the customer in full.

Customers will receive a refund within a 24-hour notice of cancellation.

If you wish to cancel your reservation, you must do so 24 hours prior to departure, please contact us by phone at 813-641-1311.

If the trip is cut short due to the weather we do not offer partial refunds.

All tours require FULL PAYMENT to reserve your booking.

ABSOLUTELY NO REFUNDS for last-minute customer cancellation or “no shows”.