Policies | Latitudes Tours

Our Latitude Tours Policies

Latitudes Tours does not operate in unsafe weather conditions The Captain will assess the weather. If the captain determines that the conditions are unsafe to disembark, the tour may be canceled.
If a trip is canceled by Latitudes Tours for any reason, we will do our best to reschedule your trip. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.
If we cancel because of weather or other unforeseen circumstances we will refund the customer in full.
Customers will receive a refund within a 24-hour notice of cancellation.
If you wish to cancel your reservation, you must do so 24 hours prior to departure, please contact us by phone at 813-641-1311.
If the trip is cut short due to the weather we do not offer partial refunds.
Reservations including CATERING require FULL PAYMENT to cover food.
ABSOLUTELY NO REFUNDS for customer last minute cancellation or “no shows”.